Privacy Policy

Effective Date: 14 August 2026
Last Updated: 16 August 2026

Website: https://premiumgoodshop.com/

Premiumgood Solution Private Limited (“Premiumgood“, “Company“, “we“, “us or “our“) respects the privacy of individuals who access or use our website, products, services and e-commerce facilities.

This Privacy Policy explains how Premiumgood collects, receives, uses, stores, processes, shares, protects and otherwise handles personal information and personal data in connection with https://premiumgoodshop.com/ (the “Website“), including when you browse the Website, create an account, place an order, make a payment, contact us, request a return/refund, submit an enquiry, participate in promotions or otherwise interact with us.

Premiumgood is committed to handling personal data in accordance with applicable laws of India, including, to the extent applicable and from their respective dates of commencement:

  • The Digital Personal Data Protection Act, 2023 (“DPDP Act“);
  • The Digital Personal Data Protection Rules, 2025 (“DPDP Rules“);
  • The Information Technology Act, 2000;
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules“), to the extent applicable;
  • The Consumer Protection Act, 2019;
  • The Consumer Protection (E-Commerce) Rules, 2020, as amended;
  • Applicable directions, circulars and regulatory requirements issued by the Reserve Bank of India (“RBI“) in relation to electronic payments and payment-data security, where applicable;
  • Applicable CERT-In directions and cybersecurity requirements;
  • Applicable taxation, accounting, legal, regulatory and law-enforcement requirements; and
  • Other applicable laws, rules, regulations, notifications and governmental directions in force in India.

This Privacy Policy should be read together with our Terms & Conditions, Shipping Policy, Refund and Returns Policy, Cancellation Policy and other applicable policies published on the Website.

1. ABOUT PREMIUMGOOD

Premiumgood Solution Private Limited operates an e-commerce platform through which customers may browse and purchase products, including mobile phones, refurbished smartphones, accessories, smart devices and other products offered through the Website.

The Website currently identifies Premiumgood Solution Private Limited as the entity operating the Website and provides the following corporate details:

Premiumgood Solution Private Limited
CIN: U46419WB2026PTC287726
GSTIN: 19AAQCP9044C1Z2
Registered/Contact Address: B7, 5th Floor, Gate No. 3, 18 Rabindra Sarani, Poddar Court, Colootola, Kolkata, West Bengal – 700073, India.

For privacy-related matters, users may contact us using the contact details provided in Section 24 of this Policy.

2. SCOPE OF THIS PRIVACY POLICY

This Policy applies to personal data and information collected through:

  1. The Website;
  2. Customer registration and account creation;
  3. Product browsing and search;
  4. Shopping cart and checkout activities;
  5. Orders, purchases and deliveries;
  6. Payment and transaction processing;
  7. Customer support and communications;
  8. Contact and enquiry forms;
  9. Returns, replacements, refunds and cancellations;
  10. Reviews, feedback and other user-generated content;
  11. Marketing and promotional communications;
  12. Cookies and similar technologies;
  13. Fraud prevention and security systems; and
  14. Other legitimate interactions between you and Premiumgood.

This Policy does not apply to websites, applications, payment services, courier services or other third-party services that are independently operated by third parties, even if their links or services are accessible through our Website.

3. IMPORTANT PRIVACY PRINCIPLES

Premiumgood follows the following general principles while handling personal data:

3.1 Purpose limitation

We seek to collect and process personal data for specified, lawful and legitimate purposes connected with our business and services.

3.2 Data minimisation

We seek to collect only such information as is reasonably necessary for the relevant purpose.

3.3 Transparency

We seek to provide appropriate information regarding the categories and purposes of data processing through this Policy and other notices.

3.4 Security

We maintain reasonable technical and organisational safeguards appropriate to the nature of the information and risks involved.

3.5 Retention limitation

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected or as required/permitted under applicable law.

3.6 Lawful processing

Personal data may be processed based on consent, legitimate and permitted uses, contractual necessity, legal obligations, fraud prevention, security requirements or other lawful grounds available under applicable Indian law.

4. INFORMATION WE MAY COLLECT

Depending on how you use the Website, Premiumgood may collect the following categories of information.

4.1 Identity Information

This may include:

  • Name;
  • Username;
  • Account identification details;
  • Date of birth or age-related information where required;
  • Identification information where legally necessary; and
  • Other information voluntarily provided by you.

We do not ordinarily require government identity documents merely for ordinary browsing or purchasing. Where identity verification becomes necessary for a particular transaction, legal requirement, fraud investigation, refund or other legitimate purpose, we may request appropriate information.

4.2 Contact Information

This may include:

  • Email address;
  • Mobile/telephone number;
  • Billing address;
  • Shipping/delivery address;
  • Alternate contact details;
  • Communication preferences; and
  • Information provided when contacting customer support.

4.3 Account Information

If you create an account, we may collect:

  • Login identifier;
  • Email address;
  • Mobile number;
  • Account profile information;
  • Saved addresses;
  • Order history;
  • Wishlist information;
  • Preferences; and
  • Account activity.

Passwords, where used, should be stored in appropriately protected form and should not ordinarily be accessible to our personnel in readable form.

5. ORDER AND TRANSACTION INFORMATION

When you purchase products through the Website, we may process information relating to:

  • Products purchased;
  • Product quantity;
  • Order value;
  • Order number;
  • Invoice information;
  • Billing information;
  • Shipping information;
  • Delivery status;
  • Return/replacement information;
  • Refund information;
  • Cancellation information;
  • Coupon, discount or promotional information;
  • Transaction status;
  • Payment reference or transaction identification number; and
  • Communications relating to the order.

This information may be necessary to process and fulfil your order, provide customer support, issue invoices, process returns/refunds and comply with legal, accounting and tax obligations.

6. PAYMENT INFORMATION

Premiumgood may provide one or more payment methods through third-party banks, payment gateways, payment aggregators, UPI providers, card networks or other authorised payment service providers.

Depending upon the payment method used, payment service providers may process information such as:

  • Transaction amount;
  • Payment status;
  • Payment reference number;
  • UPI transaction/reference information;
  • Masked card information;
  • Bank/payment account-related information;
  • Authentication information; and
  • Other information necessary to process or verify the transaction.

6.1 Card information

Premiumgood does not intend to store complete card numbers, CVV/CVC codes, PINs, OTPs or other sensitive payment authentication credentials on its ordinary e-commerce systems.

Where payment is processed through a third-party payment service provider, the payment information may be collected and processed directly by that provider in accordance with its own privacy policy, security standards and applicable regulatory requirements.

RBI requirements restrict storage of actual card-on-file data by entities in the card transaction/payment chain other than permitted entities such as card issuers and card networks. Accordingly, Premiumgood does not request or intentionally retain complete card credentials except where expressly permitted by applicable law and regulatory requirements.

7. INFORMATION COLLECTED AUTOMATICALLY

When you access the Website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Operating system;
  • Device type;
  • Device identifiers where technically available;
  • Website pages visited;
  • Referring/exit pages;
  • Date and time of access;
  • Approximate location derived from technical information;
  • Session information;
  • Language preferences;
  • Error and diagnostic information;
  • Website interaction information; and
  • Security and fraud-prevention information.

This information may be used for website operation, security, analytics, troubleshooting, fraud prevention, performance improvement and service optimisation.

8. COOKIES AND SIMILAR TECHNOLOGIES

Premiumgood may use cookies, pixels, tags, web beacons, local storage and similar technologies.

Cookies may be used for:

  1. Essential website functionality;
  2. Login and session management;
  3. Shopping-cart functionality;
  4. Remembering preferences;
  5. Security and fraud prevention;
  6. Website analytics;
  7. Performance monitoring;
  8. Understanding website usage;
  9. Improving user experience; and
  10. Marketing or advertising, where applicable and permitted.

Some cookies may be placed by third-party service providers.

You may control cookies through your browser or device settings. However, disabling essential cookies may cause certain Website functionality, including login, cart or checkout functionality, to operate incorrectly.

Where applicable law requires consent for non-essential cookies or similar technologies, Premiumgood will seek such consent through an appropriate mechanism.

9. INFORMATION PROVIDED THROUGH CONTACT FORMS

When you contact us through a contact form, email, telephone number or other communication channel, we may collect:

  • Name;
  • Email address;
  • Telephone number;
  • Subject;
  • Message;
  • Order number;
  • Supporting documents or photographs voluntarily provided; and
  • Other information necessary to address your request.

We use this information to respond to your enquiry, provide customer support, investigate complaints, process requests and maintain appropriate records.

10. CUSTOMER SUPPORT RECORDS

When you communicate with Premiumgood, we may retain records of communications, including:

  • Emails;
  • Customer-service tickets;
  • Telephone support records where legally permitted;
  • Chat communications;
  • Complaint details;
  • Order-related communications;
  • Return/refund discussions;
  • Dispute information; and
  • Supporting evidence submitted by you.

These records may be used to resolve disputes, improve services, prevent fraud and demonstrate compliance with applicable legal requirements.

11. USER-GENERATED CONTENT

If you submit reviews, ratings, photographs, comments, testimonials or other content to the Website, such information may be displayed publicly where the relevant functionality permits.

You should not submit:

  • Government identity documents;
  • Payment credentials;
  • Passwords;
  • OTPs;
  • Private financial information;
  • Sensitive personal information;
  • Other individuals’ personal information without appropriate authority; or
  • Any information that you do not wish to become publicly accessible.

Premiumgood may moderate, remove or restrict content that violates applicable law, our Terms & Conditions or our content policies.

12. PURPOSES FOR WHICH WE PROCESS PERSONAL DATA

We may process personal data for the following purposes:

12.1 Account management

To create, authenticate, maintain and manage customer accounts.

12.2 Order processing

To receive, process, confirm and fulfil purchases.

12.3 Delivery

To provide delivery information to logistics and delivery partners and facilitate successful delivery.

12.4 Payment processing

To facilitate, verify, reconcile and record payments.

12.5 Returns and refunds

To process cancellations, returns, replacements, refunds and related disputes.

12.6 Customer support

To respond to enquiries, complaints and service requests.

12.7 Fraud prevention

To identify suspicious transactions, account abuse, fraudulent activity and other security risks.

12.8 Website security

To detect, investigate and prevent cyberattacks, unauthorised access, malicious activity and abuse.

12.9 Legal compliance

To comply with applicable laws, court orders, governmental directions, taxation requirements, regulatory requirements and lawful requests.

12.10 Business administration

To maintain accounting, audit, financial, operational and business records.

12.11 Product and service improvement

To analyse usage patterns and improve Website functionality, product offerings and customer experience.

12.12 Communications

To send transactional and service-related communications, including:

  • Order confirmations;
  • Shipping notifications;
  • Delivery updates;
  • Refund notifications;
  • Security notifications;
  • Account notifications; and
  • Customer-service communications.

12.13 Marketing

Subject to applicable law and your preferences, Premiumgood may send promotional communications regarding products, offers, discounts and services.

You may opt out of promotional communications at any time.

13. LEGAL BASIS / LAWFUL GROUNDS FOR PROCESSING

Depending on the circumstances and applicable law, Premiumgood may process personal data where:

  1. You have provided consent;
  2. Processing is necessary to provide a service requested by you;
  3. Processing is necessary to fulfil an order or transaction;
  4. Processing is necessary for a legitimate and permitted business purpose;
  5. Processing is necessary to comply with a legal obligation;
  6. Processing is necessary for fraud prevention or security;
  7. Processing is necessary to establish, exercise or defend legal rights;
  8. Processing is necessary to respond to lawful governmental or regulatory requirements; or
  9. Another lawful basis is available under applicable law.

Where processing is based on consent, consent may be withdrawn subject to applicable law and subject to the consequences of withdrawal where the relevant processing is necessary for providing the requested service.

Withdrawal of consent will not invalidate processing lawfully undertaken before withdrawal.

14. SHARING AND DISCLOSURE OF PERSONAL DATA

Premiumgood does not sell personal data to third parties for their independent commercial use.

We may share information where reasonably necessary with the following categories of recipients:

14.1 Logistics and delivery partners

For order fulfilment, shipment, tracking, delivery and return collection.

14.2 Payment service providers

For payment processing, transaction verification, refunds, reconciliation and fraud monitoring.

14.3 Technology service providers

Including:

  • Website hosting providers;
  • Cloud service providers;
  • IT service providers;
  • Database providers;
  • Security providers;
  • Email/SMS service providers;
  • Analytics providers; and
  • Technical support providers.

14.4 Professional advisers

Where necessary, information may be shared with lawyers, accountants, auditors, consultants and other professional advisers subject to appropriate confidentiality obligations.

14.5 Government and regulatory authorities

Information may be disclosed where required or permitted by law, including to:

  • Courts;
  • Tribunals;
  • Police authorities;
  • Tax authorities;
  • Consumer authorities;
  • Regulatory authorities;
  • CERT-In;
  • Law-enforcement agencies; and
  • Other competent governmental authorities.

14.6 Business transactions

If Premiumgood undergoes a merger, acquisition, restructuring, financing, sale of assets or other corporate transaction, relevant information may be transferred subject to applicable law and appropriate safeguards.

15. THIRD-PARTY SERVICE PROVIDERS

Certain functions of the Website may be performed by third-party service providers.

These may include providers for:

  • Payment processing;
  • Hosting;
  • Cloud infrastructure;
  • Website security;
  • Analytics;
  • Customer communications;
  • SMS/email delivery;
  • Logistics;
  • Order tracking;
  • Customer support;
  • Fraud detection;
  • Marketing technology; and
  • Other operational services.

Third parties may process personal data only to the extent necessary for their authorised functions and subject to contractual, technical or organisational safeguards appropriate to the service.

Users should also review the privacy policies of third-party services where their services independently process personal data.

16. PAYMENT DATA AND RBI REQUIREMENTS

Premiumgood recognises that payment-related information requires heightened security.

Where payments are processed through payment aggregators, payment gateways, banks, UPI providers, card networks or other regulated entities, such entities may be subject to RBI requirements applicable to their respective activities.

Premiumgood will not intentionally collect or store:

  • ATM/debit-card PINs;
  • UPI PINs;
  • CVV/CVC values;
  • OTPs;
  • Internet-banking passwords; or
  • Other authentication credentials

through ordinary Website forms.

Customers must never disclose OTPs, UPI PINs, passwords, CVV/CVC values or payment authentication credentials to Premiumgood personnel.

Payment-system data handled by regulated payment entities will be processed in accordance with applicable RBI requirements and the applicable service provider’s terms and privacy practices.

17. DATA SECURITY

Premiumgood takes reasonable technical and organisational measures designed to protect personal data against:

  • Unauthorised access;
  • Unauthorised disclosure;
  • Loss;
  • Destruction;
  • Alteration;
  • Misuse;
  • Accidental disclosure; and
  • Other reasonably foreseeable security risks.

Depending upon the nature of the information and processing, safeguards may include:

  • HTTPS/TLS encryption;
  • Access controls;
  • Authentication mechanisms;
  • Role-based access;
  • Password protection;
  • Security monitoring;
  • Malware and threat protection;
  • Backups;
  • Logging and monitoring;
  • Vendor controls;
  • Administrative policies; and
  • Incident-response procedures.

However, no internet-based system can be guaranteed to be completely secure.

Accordingly, users acknowledge that transmission of information over the internet involves inherent risks.

18. CYBERSECURITY INCIDENTS AND DATA BREACHES

Premiumgood maintains procedures intended to detect, assess, investigate and respond to suspected security incidents.

Where a personal-data breach or cybersecurity incident occurs, Premiumgood may:

  1. Investigate the incident;
  2. Contain and remediate the incident;
  3. Preserve relevant records;
  4. Assess the nature and scope of affected information;
  5. Take appropriate security measures;
  6. Notify affected individuals where required;
  7. Notify governmental, regulatory or statutory authorities where required; and
  8. Cooperate with lawful investigations.

Where applicable, Premiumgood will comply with CERT-In directions and other mandatory incident-reporting requirements.

CERT-In directions require specified entities, including intermediaries and body corporates, to maintain ICT system logs securely for a rolling period of 180 days within the Indian jurisdiction, subject to applicable requirements. Premiumgood will maintain such records to the extent applicable to its operations and legal obligations.

19. DATA RETENTION

Premiumgood retains personal data only for as long as reasonably necessary for:

  • Providing products and services;
  • Maintaining customer accounts;
  • Completing transactions;
  • Handling returns/refunds;
  • Resolving disputes;
  • Preventing fraud;
  • Maintaining accounting and tax records;
  • Meeting statutory and regulatory requirements;
  • Establishing or defending legal claims;
  • Maintaining security records; and
  • Other lawful purposes.

Different categories of information may be retained for different periods.

Certain transaction, accounting, tax, invoice, payment, dispute and security records may need to be retained beyond the lifetime of a customer account because of statutory, regulatory, audit or legal requirements.

When personal data is no longer required, Premiumgood will seek to delete, anonymise or securely dispose of it, subject to applicable retention obligations.

20. DATA STORED IN INDIA AND CROSS-BORDER PROCESSING

Premiumgood seeks to maintain appropriate controls over the location and processing of personal data.

Where third-party service providers process information outside India, such processing will be undertaken subject to applicable Indian law, contractual safeguards, security requirements and any restrictions or conditions applicable at the relevant time.

Where the DPDP Act or other applicable Indian law imposes requirements concerning transfer of personal data outside India, Premiumgood will comply with such requirements as and when applicable.

Payment-system data subject to RBI data-storage requirements will be handled in accordance with the applicable RBI directions.

21. CHILDREN’S PERSONAL DATA

The Website is intended primarily for use by adults.

Premiumgood does not knowingly seek to collect personal data from children except where permitted and appropriately authorised under applicable law.

Where processing involves a child or a person requiring a lawful guardian’s involvement, Premiumgood will apply the requirements applicable under Indian law, including the provisions relating to children’s personal data when the relevant provisions of the DPDP framework are in force and applicable.

If you believe that a child has provided personal data to Premiumgood without appropriate authorisation, please contact us.

22. YOUR RIGHTS AND CHOICES

Subject to applicable law and the relevant commencement of statutory provisions, users may have rights concerning their personal data, including:

22.1 Right to access information

You may request information concerning personal data processed by Premiumgood, subject to applicable legal limitations.

22.2 Right to correction

You may request correction of inaccurate or incomplete personal data.

22.3 Right to erasure

You may request deletion of personal data where permitted under applicable law.

Deletion may not be possible where retention is required by law or is otherwise necessary for legitimate legal purposes.

22.4 Right to withdraw consent

Where processing is based on consent, you may withdraw consent subject to applicable law.

22.5 Right to grievance redressal

You may raise a privacy-related complaint or grievance with Premiumgood using the contact details in this Policy.

22.6 Right to nominate

Where and to the extent provided under applicable DPDP law, an individual may have the right to nominate another individual to exercise specified rights in accordance with applicable requirements.

23. HOW TO EXERCISE YOUR PRIVACY RIGHTS

To submit a privacy request, you should provide sufficient information for us to understand and verify the request.

Your request should ordinarily include:

  • Full name;
  • Registered email address/mobile number;
  • Account or order number, if relevant;
  • Nature of the request;
  • Details necessary to identify the relevant personal data; and
  • Any supporting information reasonably required to verify the request.

Premiumgood may undertake reasonable verification before acting on a request in order to prevent unauthorised access or disclosure of personal data.

We may refuse, restrict or defer a request where permitted or required by applicable law.

24. GRIEVANCE REDRESSAL AND PRIVACY CONTACT

For privacy-related questions, complaints, requests or grievances, users may contact Premiumgood at:

Premiumgood Solution Private Limited

Address:
B7, 5th Floor, Gate No. 3,
18 Rabindra Sarani, Poddar Court,
Colootola, Kolkata, West Bengal – 700073, India.

Mobile: +91 9147733085

Privacy / Customer Support Email: support@premiiumgoodshop.com

Please note that the email address above reflects the contact email currently displayed on the Website. Premiumgood should verify the spelling before publishing this Privacy Policy because the Website currently displays “premiiumgoodshop.com” with an additional “i”.

For privacy grievances, please use the subject line:

“Privacy Grievance – Personal Data Request”

Premiumgood will process privacy complaints and requests in accordance with applicable law and its internal grievance-redressal procedure.

25. MARKETING COMMUNICATIONS

Premiumgood may send transactional, service-related and promotional communications.

Transactional communications

These may include:

  • Order confirmation;
  • Payment confirmation;
  • Shipment notification;
  • Delivery notification;
  • Cancellation confirmation;
  • Return/refund notification;
  • Account security messages; and
  • Other communications necessary to provide the service.

These communications may continue even if you opt out of promotional communications.

Promotional communications

You may unsubscribe from promotional emails or messages by using the applicable unsubscribe mechanism or contacting us.

Opting out of marketing communications will not prevent us from sending essential service or transaction-related communications.

26. THIRD-PARTY LINKS

The Website may contain links to third-party websites, applications, social media platforms, payment services or other external resources.

Premiumgood is not responsible for:

  • Their privacy practices;
  • Their security;
  • Their content;
  • Their cookies;
  • Their data-processing activities; or
  • Their terms and conditions.

Users should review the privacy policies of third-party websites before submitting personal information to them.

27. SOCIAL MEDIA AND PUBLIC INTERACTIONS

If you interact with Premiumgood through social media platforms, the relevant platform may independently collect and process information according to its own privacy policy.

Information voluntarily posted by users in publicly accessible areas may become publicly available.

Users should exercise appropriate caution before posting personal information publicly.

28. FRAUD PREVENTION AND RISK MANAGEMENT

Premiumgood may process personal data to:

  • Detect suspicious transactions;
  • Prevent fraudulent purchases;
  • Detect account takeover;
  • Identify misuse of payment methods;
  • Investigate chargebacks;
  • Investigate false or abusive refund claims;
  • Prevent promotional abuse;
  • Protect customers and merchants; and
  • Protect the Website and its infrastructure.

Where reasonably necessary, information may be shared with payment service providers, fraud-prevention service providers, logistics partners, legal advisers, law-enforcement authorities or other competent entities.

29. PAYMENT DISPUTES, CHARGEBACKS AND TRANSACTION INVESTIGATIONS

Where a customer disputes a transaction, initiates a chargeback, reports an unauthorised payment or raises a payment-related complaint, Premiumgood may process and share relevant information necessary to investigate and resolve the matter.

This may include:

  • Order information;
  • Transaction information;
  • Payment reference;
  • Delivery information;
  • Refund information;
  • Customer communications;
  • Return information;
  • Proof of delivery;
  • Invoice information; and
  • Other evidence relevant to the transaction.

Such information may be shared with payment gateways, payment aggregators, acquiring banks, issuing banks, card networks, UPI/payment participants or other authorised entities as necessary for dispute resolution.

Premiumgood will not request customers to disclose their OTP, PIN, CVV/CVC or password for the purpose of investigating a dispute.

30. ACCOUNT SECURITY

Customers are responsible for maintaining the confidentiality of their account credentials.

You should:

  • Use a strong and unique password;
  • Avoid sharing your password;
  • Log out from shared devices;
  • Avoid entering credentials on suspicious websites;
  • Never share OTPs or payment authentication credentials; and
  • Immediately notify Premiumgood if you suspect unauthorised account access.

Premiumgood will not ordinarily ask you to disclose your password, UPI PIN, card PIN, CVV/CVC or OTP.

31. DATA ACCURACY

Users are responsible for ensuring that information submitted to Premiumgood is accurate, complete and up to date.

You should promptly update:

  • Name;
  • Mobile number;
  • Email address;
  • Shipping address;
  • Billing information; and
  • Other relevant account information

where necessary.

Premiumgood may rely upon information provided by the user unless there is a reasonable basis to believe that such information is inaccurate.

32. LEGAL DISCLOSURES

Premiumgood may disclose personal data without additional consent where disclosure is:

  1. Required by applicable law;
  2. Required pursuant to a court order;
  3. Required pursuant to a lawful governmental direction;
  4. Necessary for investigation of fraud or cybercrime;
  5. Necessary to protect the rights, property or safety of Premiumgood, users or third parties;
  6. Necessary to comply with taxation or accounting requirements;
  7. Necessary to establish, exercise or defend legal claims; or
  8. Otherwise permitted under applicable law.

33. GOVERNMENT AND LAW-ENFORCEMENT REQUESTS

Premiumgood may cooperate with lawful requests from:

  • Police authorities;
  • Courts;
  • Consumer authorities;
  • Tax authorities;
  • Cybercrime authorities;
  • CERT-In;
  • Data-protection authorities;
  • RBI or other regulatory authorities, where applicable; and
  • Other competent governmental bodies.

Where legally permitted, Premiumgood may provide information necessary to comply with such requests.

34. BUSINESS TRANSFERS

In the event of:

  • Merger;
  • Acquisition;
  • Sale of business;
  • Corporate restructuring;
  • Transfer of assets;
  • Financing;
  • Insolvency or similar corporate event;

personal data may be transferred as part of the relevant transaction, subject to applicable law and appropriate safeguards.

35. CHANGES TO THIS PRIVACY POLICY

Premiumgood may update this Privacy Policy from time to time to reflect:

  • Changes in law;
  • Regulatory developments;
  • Changes to Website functionality;
  • New services;
  • Changes to data-processing practices;
  • Security requirements; or
  • Business requirements.

The updated Policy will be published on the Website with a revised “Last Updated” date.

Where applicable law requires additional notice or consent for a material change, Premiumgood will take appropriate steps.

Users are encouraged to periodically review this Policy.

36. APPLICABLE LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Nothing in this Policy is intended to restrict or exclude any mandatory rights available to consumers or individuals under applicable Indian law.

The applicable courts and legal forums having jurisdiction over the relevant matter shall be determined in accordance with applicable law and the Company’s Terms & Conditions.

37. SEVERABILITY

If any provision of this Privacy Policy is determined to be invalid, unlawful or unenforceable, such provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable, and the remaining provisions shall continue in full force and effect.

38. NO WAIVER

Failure by Premiumgood to enforce any provision of this Privacy Policy shall not constitute a waiver of its right to enforce that provision or any other provision in the future.

39. ENTIRE PRIVACY NOTICE

This Privacy Policy, together with other privacy notices or disclosures specifically provided at the time of collection or processing, constitutes the principal privacy notice governing Premiumgood’s handling of personal data through the Website.

Specific services may be subject to additional privacy notices where necessary.

40. CONTACT US

For any privacy question, request, complaint or grievance, please contact:

Premiumgood Solution Private Limited

Address:
B7, 5th Floor, Gate No. 3,
18 Rabindra Sarani, Poddar Court,
Colootola, Kolkata, West Bengal – 700073, India.

Mobile: +91 9147733085

Email: support@premiiumgoodshop.com

Website: https://premiumgoodshop.com/

PRIVACY NOTICE – QUICK SUMMARY

For ease of reference:

We collect:
Information necessary to operate accounts, process orders, payments, deliveries, returns, customer support, security and lawful business activities.

We use it for:
Order fulfilment, payment processing, delivery, customer support, fraud prevention, security, legal compliance and improving our services.

We share it with:
Payment providers, logistics providers, technology/service providers, professional advisers and government/regulatory authorities where necessary or legally permitted.

We do not intentionally collect:
UPI PINs, card PINs, OTPs, CVV/CVC values or passwords through ordinary customer-service processes.

You may have rights to:
Access, correction, erasure, withdrawal of consent and grievance redressal, subject to applicable law.

For privacy requests:
Contact Premiumgood using the details provided in Section 24.

© 2026 Premiumgood Solution Private Limited. All Rights Reserved.